Researched and Written By

Researched and Written By Aaron Saunders

Friday, April 30, 2010

A Potentially Epic Year


NCL's forthcoming Norwegian Epic.
Photo courtesy of Norwegian Cruise Line

At first sight, the appearance of the newest ship in the Norwegian Cruise Line fleet may strike many longtime cruisers and maritime enthusiast as decidedly un-ladylike - particularly considering her name: Norwegian Epic.  Lacking a true promenade deck and sporting two decks of suites towering over her navigation bridge, the ship appears ungainly and top heavy.  More recent rendering show this area sporting blue paint accents instead of the stark white that accompanied earlier images. 

Further aft, her designers chose a pair of thin, swept back funnels placed alongside each other and resting atop a blue superstructure block.  Immediately ahead of them, multicolored waterslides wind and weave over the top deck.

The lack of open public deck space is immediately apparent.  The views from the uppermost pool deck seem obstructed by large, glass windows instead of lower, waist-high railings. The top of Norwegian Epic's "crown",near the radar mast, will almost certainly be exclusive to suite guests only, and the small forward viewing balconies below the navigation bridge may or may not be available for public access.  Forget about strolling along the promenade deck for views; NCL's lifeboats rest on this level, obscuring the ocean from sight.

Without her top-heavy superstructure or odd funnels, she would resemble the Norwegian Gem and MSC's MSC Fantasia merged together.  However, the end result looks more like her designers split a case of beer, snuck into the yards at STX Europe armed with a welder's torch and made off with bits and pieces of other ships already under construction.

In stark contrast, her interiors are decidedly exciting, different, and some of the most downright well-designed and potentially innovative spaces afloat.


The (very) cozy Studio Staterooms onboard Epic.
Photo courtesy of Norwegian Cruise Line

The biggest innovations start at the staterooms level, where NCL has pulled out all the stops to not only offer more accommodation choices than ever before, but to also challenge the idea of what exactly constitutes a 'stateroom.'

Ambient lighting, dark woods, bright furnishings, and curved stateroom walls create a living space unlike any other ship at sea - or even many land-based hotels, for that matter.

As with most ships, strong emphasis is placed on a wide variety of suites incorporating a variety of perks and comforts that are virtually unrivaled.  NCL turned heads in 2001 with the introduction of the Norwegian Star, which boasted sumptuous Garden Suites so large they even include their own baby grand piano and private entrance.  Priced in the $20,000 per person region for most seven-day cruises, perhaps the most surprising aspect of these suites is that they sell out regularly - which may explain why a quick look at the suite designators on the Norwegian Epic's deckplan tend to more closely resemble a schematic.

Spa Suites onboard Norwegian Epic.
Photo courtesy of Norwegian Cruise Line

NCL also focused its creative energies on an unlikely source: new staterooms for those who care less about space and more about price.  Naturally, this is also in the line's best interests - smaller staterooms take up less space and allow the overall capacity of the vessel to increase exponentially.  NCL could have just added small inside staterooms and priced them accordingly, but instead they chose to re-invent the wheel, with particularly exciting results.

The new Studio Staterooms are small inside cabins designed for two passengers.  They feature a porthole window looking out into the corridor (with blinds, of course), as well as funky ambient lighting and a clean, European look and feel.  Because of the small size of the staterooms - barely over 100 square feet - the sink and shower facilities are located within the living space of the cabin itself.  Only the toilet is separated by its own door.

At first, passengers might balk at the small size and mid-range price compared to standard inside rooms.  But, like the suites high atop the ship, there is an element of exclusivity to this new type of stateroom - it's new, it's different, and for those who are only truly in their cabin to sleep and change clothing, this may truly rival the much higher-priced suites in terms of popularity.  To sweeten the deal, guests staying in Studio Suites have access to their very own private lounge - one that not even the suite passengers have access to.  A smart move on NCL's part to woo cruisers concerned about the size of the room.

Fine dining at Cagney's.
Photo courtesy of Norwegian Cruise Line

Of course, all of this is a gamble - curved walls have never been done before, and could pose some teething problems as far as things like electrical and plumbing are concerned, or how they will withstand a few hundred voyages worth of luggage being bashed into them.

All of this innovation comes with a steep price.  Last minute design changes by stakeholder Apollo Management resulted in substantially higher costs and ultimately led to a dispute between STX Europe and NCL and the eventual cancellation of her unnamed sister ship.  This means, currently, Norwegian Epic is a one-off; the only vessel in her class.  Reading between the lines, it also indicates that a sister ship would have been absurdly cost-prohibitive to build - a potential sign major design changes were planned for Hull D33, as the dispute itself concerned Norwegian Epic - then known as Hull C33.


Is this a ship?  The AquaPark on the upper deck.
Photo courtesy of Norwegian Cruise Line

Much like Royal Caribbean did with Oasis of the Seas, but on a larger scale since NCL's chequebook doesn't reach quite as deeply, Norwegian Epic will be true all-or-nothing gamble when she debuts this July.  If passengers take to her, it could be the best move they made since the introduction of the Norwegian Sky in 1999 and the line's foray into Freestyle Cruising in 2001.

Are we lukewarm on Epic?  A little.  She's an oceangoing enigma for us: a bizarre and unappealing exterior design coupled with what could be some of the most innovative, beautiful, and downright strange public rooms afloat, but relegated to running a ho-hum collection of Caribbean itineraries - much like Oasis of the Seas.  The proof, as they say, will be in the pudding.

This is the moment the last eleven years have been building up to for NCL - the biggest launch in the history of the line.  The curtain will be raised on Norwegian Epic when she sails into New York City at the start of July for a Fourth of July extravaganza.

For more information on Norwegian Epic, be sure to visit NCL's website.

Thursday, April 29, 2010

Need a Laugh?

John Heald, Carnival's Senior Cruise Director
and author of the "Blog Thingy".
Photo courtesy of Carnival Cruise Line.

A quick scan of the today's headlines is enough to make even the most happy-go-lucky person reach for a stiff drink.  At the turn of the century, an "ocean voyage" was prescribed for everything from stress to the common cold - the thinking was that the stiff ocean breeze and soft rolling of the ship were the perfect antidote to the problems of the time.

While your doctor probably won't be prescribing a long cruise for you anytime soon, Carnival may have just the antidote: the fourth annual Blogger's Cruise with Senior Cruise Director John Heald.

Already one of the line's most respected cruise directors, John Heald reached international fame with the debut of his "Blog Thingy" in 2007, often detailing with startling wit and remarkable honesty the ups and downs of working behind the scenes on some of Carnival's best ships.  Since its inception, over 6.3 million visitors have read the thoughts, jokes, and ramblings of this talented man.

Well written and outrageously entertaining (it's hard not to sit and read the thing for hours), the blog is also noted for the strong connection that has developed among readers and their writer - so much so, that avid readers were invited to sign up for a special Blogger's Cruise, hosted by John.  The event was such a success that it's now an annual occurrence.

Departing February 27, 2011 onboard the Carnival Glory, this seven-day Eastern Caribbean voyage offers the chance to not only visit a number of spectacular Caribbean ports, but also the opportunity to interact with him and participate in a host of exclusive events and activities throughout the week.

 Carnival Glory at Sea.
Photo courtesy of Carnival Cruise Line

Topping it off is the Carnival Glory, an amazing ship boasting 22 bars and lounges, a 14,500 sq. foot spa, and a 270-foot LED screen displaying movies and other programming high up on the ships Lido Deck.  

Now that sounds like an escape!

For more information on the 4th Annual Bloggers Cruise, visit the itinerary page at Carnival's website.

And of course, if you've never heard of John Heald or his "Blog Thingy", be sure to make your way over to his blog - and be prepared to laugh, learn, and appreciate the time it must take out of his schedule to write this for the enjoyment of so many people.






Wednesday, April 28, 2010

Plug n' Cruise

Holland America's Zaandam in Vancouver on April 27th.
Photo ©2010 Aaron Saunders

The arrival of Holland America Line's Amsterdam and Zaandam at Canada Place on Sunday and Tuesday respectively, marked the start of the 2010 Alaska Cruise season in Vancouver.  But the port didn't sit idly by during the cool winter months - in fact, it took the opportunity to give itself an advantage few ports have: full shoreside power capabilities.

Boasting one hookup at each of the three berths at Canada Place, the new shoreside power hookups represent a $9-million dollar investment by the Government of Canada, the British Columbia Ministry of Transportation, Holland America Line, Princess Cruises, BC Hydro, and Port Metro Vancouver.

One of three new shoreside power hookups at Canada Place.
Photo ©2010 Aaron Saunders

By plugging into the shoreside power, ships are able to turn off their diesel engines and continue to run hotel operations off of the electrical power provided at the pier.  It is estimated that this is expected to reduce overall greenhouse gas emissions by 3,000 tonnes per year.

The first power unit was installed on the East berth of Canada Place in 2009.  The remaining outlets were installed on the North and West berths just a few weeks ago, in time for the start of the 2010 Alaska cruise season.

Port Metro Vancouver - which, until recently, was better known as the Port of Vancouver, states that while the city is expected to loose some 200,000-plus passengers and just under 80 sailings compared with last year, next year's arrival of Disney Cruise Line and Oceania Cruises - both of which are newcomers to Alaska and Vancouver - plus the return of Crystal Cruises, absent since 2005, bode well for the future of the port.

Expect the shoreside power features to be heavily promoted in June, when the Cruise Lines International Association (CLIA) holds its cruise3sixty 2010 convention in Vancouver, marking the first time the event has taken place outside of Ft. Lauderdale, Florida.  

For more information on Port Metro Vancouver, be sure to visit the organization's website, which includes a calendar of cruise ship calls at Canada Place between now and October 2010.

Tuesday, April 27, 2010

Fueling Debate

Guests onboard Fred.Olsen's Balmoral.
Photo © 2009 Aaron Saunders 

Anyone who set foot on a cruise ship in 2008 remembers two words that stuck fear into their hearts: fuel surcharge.  With the price of crude oil hitting record highs, lines were forced to being charging a per-passenger, per-day fee in order to recoup some of their expenses.  While these fuel surcharges were capped at a maximum rate (especially important for people on longer voyages), it was still more money out of passenger's pockets.

Despite the fact that lines suspended the fuel surcharge in early 2009 in response to retreating prices, they have retained the ability to re-instate the surcharge at any time should the price of oil exceed a certain amount - commonly $75 per barrel on the NYMEX.  The price has passed that point for some time now, but so far, the cruise lines have resisted reinstating the charge, preferring to cut costs by reducing overall vessel speed and eleminating or reducing itineraries requiring large cruising distances between ports.

On April 23rd, however, UK-based Fred.Olsen Cruise Lines became the first line other than Disney Cruise Line to re-instate their fuel surcharge

Beginning with new bookings made on or after May 5th, the line will tack on £3 per person, per day, up to a maximum of £60 per person, per cruise, for the first two guests.   Additional guests sharing the same stateroom will be charged £1.50 per person, per day, to a maximum of £30 per person, per cruise.

The line also noted that should the price of Brent Crude fall below £45 per barrel, averaged in the month prior to departure, the surcharge would be refunded to guests in the form of an onboard credit.  Give that the price of Brent Crude closed a touch over £56 per barrel, it seems unlikely - but not unheard of - that the surcharge will be recalled anytime soon.

While not great news for Fred.Olsen passengers, they can count themselves lucky one one point: they were paying more back in 2008 than they are under the new fuel surcharge.  On May 1, 2008 - almost two years ago to the day - Fred. Olsen announced their fuel surcharge would be £3.50 per guest, per day, to a maximum of £70 per guest, per cruise. 

At this point in time, no other lines have announced similar plans - though as is usually the case, once one card falls, the rest of the house can't be far behind.

We will keep you updated on this as more information becomes available.  In the meantime, our best advice for cruisers is to plan and budget for a possible fuel surcharge to be added to their bookings, and be glad when it doesn't happen.

Monday, April 26, 2010

Step Onboard...Virtually


The brand-new MSC Magnifica.
Photo courtesy of MSC Crociere S.A

At the start of the month, MSC Cruises quietly updated their website.  In the process, the Naples-based line added so many unique features that prospective cruisers can see better than ever exactly what makes the line and their innovative ships so popular, without ever leaving the comforts of home.

Of particular note are the mind-blowing Virtual Tours of MSC Fantasia and MSC Poesia.  Covering just about every public room, stateroom, spa and pool, these stunning tours run in full-screen and function more like an interactive game when compared to the small, pixellated, or simply non-existant VR tours preferred by most lines.  MSC has raised the bar several notches with this unique innovation - stepping onboard MSC Fantasia, even virtually, elicited 'oohs' and 'aaahs' here at From the Deck Chair.

Currently, only these two ships - covering two classes of vessel - are represented with a Virtual Tour.  We're checking with the line to see if they plan to offer a similar tour for their Lirica-class ships as well.

Also noteworthy is the addition of an MSC Podcast.  Along with Holland America Line, who's groundbreaking podcasts we wrote about earlier this week, MSC is one of the few lines to utilize this fantastic technology to attract and impress guests before they even set onboard and provide additional information that can be so valuable for past and future guests alike.

Where the old website suffered from some serious design and layout issues, the new website perfoms beautifully, allowing prospective cruisers to browse the line's impressive itinerary lineup, research shore excursions, and even check in for their cruise on-line. 

This attention to detail demonstrates just how much the line is continually pushing to raise the bar and attract more North American passengers - a process that begins with that first trip to their website. 

To experience the line for yourself, be sure to head on over to the MSC Cruises Website - and enjoy.

Sunday, April 25, 2010

Oceania Sails North to Alaska

Oceania vessels at sea.
Photo courtesy of Oceania Cruises 

It seems lately that as one line announces plans to leave the West Coast, another announces their intentions to visit the region for the first time.  In this case, the latter can be said of Oceania Cruises, which plans to take their intimate, upscale Regatta to The Last Frontier.

Oceania - widely known and well respected for its unique and award-winning itineraries, intimate ships featuring luxurious comforts, and some of the finest cuisine and service at sea -  is pulling out all the stops to ensure their first visit to Alaska remains a memorable one.  To this end, the line has announced Regatta will sail four unique itineraries from May to September 2011:

• Majestic Alaska - 14 Days Roundtrip San Francisco
Sailing from San Francisco, guests on this stunning voyage sail to Victoria, Vancouver, Sitka, Hoonah, Skagway, Juneau and Ketchikan, as well as Astoria, Oregon.  Departures are May 12 and August 26, 2011.


Alaskan Grandeur - 12 Days San Francisco to Vancouver
Ports of call for this voyage include Astoria, Oregon as well as Victoria, BC; Wrangell, Juneau, Hoonah, Sitka, and Ketchikan.  Departures are May 26 and August 14, 2011

Frontiers and Glaciers - 10 Days Roundtrip Vancouver
Providing another welcome boost to the cruise ship roster out of Vancouver in 2011, Regatta will sail to Sitka, Hoonah, Kodiak, Wrangell, and Ketchikan - making this easily the most unique itinerary operating out of Vancouver, period.  Tired of doing the same Juneau-Skagway-Ketchikan port combination?  This itinerary is for you.  Departures are June 7 and August 4, 2011.

Glacial Wilderness - 12 Days Vancouver to Anchorage
 Expanding on the classic North/Southbound voyages, this 12-day voyage takes discerning guests to Ketchikan, Wrangell, Juneau, Hoonah, Skagway, Sitka, Seward, and Homer, Alaska - once again making this the most unique North/South itinerary available.  Departures are June 17 and 29, July 11 and 23, 2011.  

Depending on the itinerary, sailings will also include visits to Hubbard Glacier, Tracy Arm Fjord, the Gulf of Alaska, and College Fjord.



Bookings for the 2011 Alaska Season will open on Wednesday, April 28, 2010.  If you are even remotely interested in sailing with Oceania on one of these voyages, a word of advice: don't hesitate - put a deposit down.  These sailings will go fast.

 Perhaps the greatest reason to recommend these itineraries is their complete and total uniqueness.  It's also nice to see calls to Wrangell, Alaska again: in 2010, the town watched their number of cruise ship visitors drop to zero.  Oceania's announcement is excellent news for the future of Alaskan cruising.

Featuring 2-for-1 fares and free airfare, fares for this upper-premium line start at just $3,499 per guest.  For more information on Oceania Cruises, be sure to visit their website.

Saturday, April 24, 2010

West Coast Exodus: Mariner to Depart in 2011

Mariner of the Seas in Cabo San Lucas on January 12, 2010.
Photo © 2010 Aaron Saunders

Royal Caribbean announced yesterday that the days spent off the sunny Pacific coast of Mexico are numbered for Mariner of the Seas.  Come January 2011, Mariner will sail around South America to be homeported in Civitavecchia, Italy - the main port of embarkation for Rome.  In the winter, she will return to North America - to Galveston, Texas, bumping current resident Voyager of the Seas to New Orleans.

West Coast cruisers are shocked and saddened to see the ship go.  In addition to being the largest ship to operate in the area, she is also the only Royal Caribbean vessel to operate year-round.  With her departure, Royal Caribbean has pulled out entirely of the Mexican Riviera run.

NCL recently announced it was redeploying the Norwegian Star after 2011 - leaving that line with no ship on the West Coast either.  The remaining lines are few: Carnival, Holland America and Princess.

Mexican Riviera cruises suffer from one major problem: in order to offer a 7-day voyage, lines are limited to calling at three ports: Cabo San Lucas, Mazatlan, and Puerto Vallarta.  Most of these voyages leave on the same day - Saturdays and Sundays - leaving lines trying to undercut each other in an attempt to lure passengers onboard.

The biggest issue, though, was the decision to send Mariner of the Seas to LA.  It was a mistake.

The much smaller Vision of the Seas used to operate this run for Royal Caribbean - a ship only capable of holding 2,435 guests.  Mariner is capable of a whopping 3,114 guests - more if third and fourth berths are full.  It doesn't sound like a huge difference, but multiply that by fifty-two sailings per year - that's a lot of extra passengers to entice onboard.

It's arguable that a smaller ship, like Radiance of the Seas, may have done better on this run - or at least allowed Royal Caribbean to fill the ship without having to resort to the deep discounting that marked so many Mariner sailings.

From a business perspective, the decision is sound.  The ship wasn't making money, and can make more money elsewhere.  To not move it would be financially irresponsible.

From a cruise traveler's perspective, Royal Caribbean's total abandonment of the Mexican Riviera market deprives many of their loyal cruisers looking for a West Coast departure of that option. 

Therein lies the risk: Royal Caribbean is gambling that its passengers will hop on airplanes and fly to Texas or Italy to cruise onboard Mariner of the Seas, or fly elsewhere to cruise on one of their other ships.

How many frustrated cruisers will give their business to Carnival or Holland America instead?


Friday, April 23, 2010

Chaos, Confusion...and Exaggeration?

On Wednesday, when the officers on watch onboard Carnival Ecstasy noticed what looked like a submerged bouy directly in their track, they took immediate action to avoid collision as the ship returned to Galveston after another successful Caribbean cruise.

The degree of the turn needed to correct the vessels course, however, was such that the ship listed 12 degrees, according to a statement by Carnival Cruise Line. Sixty people suffered minor injuries during the turn and subsequent list.  Minor damage was incurred by the ship as a result of merchandise or unbolted objects, like chairs, that slid across decks and interior spaces.

However, a quick glance at today's news articles shows just how exaggerated the stories have become. The headlines include attention-grabbers like "terror" and "nightmare" and "battered."  Passengers interviewed by various news outlets give their take on the situation - lasting everywhere from "a few seconds" to "ten minutes" and tipping "a little" to "I thought we were going to die."

It is fascinating, though, how passengers will immediately gravitate to a worst-case-scenario approach during an unforseen blip in their cruise.  On a cruise on the Golden Princess a few years back, the ship lost power and propulsion due to a tripped breaker, and we floated in the Pacific for an hour or two.  Dinner was still served, and the casino was still operating, yet one of our dinner companions said "Oh my lord, this is just like the Titanic."

Really?

I never knew the Titanic lost power on its way to Cabo San Lucas - I always thought it hit an iceberg in the Atlantic.

No one does this on airplanes - if you encounter rough turbulence or have to perform a go-around, the passengers don't murmur to themselves how this is "exactly like the Hindenburg."

The fact is, as marvelous and well built as today's cruise ships are, they are still machines, and are still required to avoid objects in their path. The decision for the Captain of the Carnival Ecstasy to perform a quick course correction was no doubt done with the interests of the safety of the vessel and her passengers and crew, and it is fortunate that the injuries suffered onboard were minor in nature.

This is most critical for travelers planning or embarking on their first cruise: this doesn't usually happen, but it can.  You can also be struck by lightning after winning the lottery, but neither of those are terribly likely either.  Which is why it's so disheartening to see members of the larger media outlets jump on this "could have been a catastrophe" bandwagon.

For the first time cruiser, go forth without fear: you have nothing to worry about.

Thursday, April 22, 2010

Unique Itinerary: Caribbean Escape from Tampa

 One of the five-night Western Caribbean itineraries.
Illustration courtesy of Royal Caribbean

During all the hubub over the largest airspace closure over Europe since the Second World War, Royal Caribbean quietly made a unique addition to its Caribbean lineup for the Fall 2011-2012 season: the addition of Jewel of the Seas on the 4-and-5-Day Western Caribbean run out of Tampa, Florida.

While the ports themselves don't stray too far from the norm for your typical Western Caribbean run, the inclusion of both Cozumel and Costa Maya gives sun-worshipers and history buffs alike a second chance to experience all the ancient sites like Tulum or sandy beaches they can handle.   Couple that with one or two days at sea, and you have a relaxing, warm, quick getaway.

What really ratchets up the cool factor on this itinerary is that a newer ship like Jewel of the Seas has been placed on the run.  Shorter cruises are usually the domain of older cruise ships no longer suited for the seven-day or longer runs, either due to changing passenger tastes, limited amenities, or smaller cabins.  Which isn't to say that they're bad; just that they don't have all the bells and whistles.

Jewel of the Seas, however, has all the requisite cool factor you could want: glass elevators, self-leveling pool tables, and a sleek ocean-liner design coupled with a huge array of beautiful public rooms and comfortable staterooms make this ship - and her four-and-five day itineraries - ideal for the cruiser unwilling to compromise on comfort, but looking for a shorter holiday that will please the boss.

Finally, we would be remiss if we didn't mention Tampa.  Not as glitzy as LA, nor as crowded as Ft. Lauderdale, Tampa remains an easily accessible city loaded with sights and attractions, not to mention friendly citizens.  Because it isn't the major destination hub that Miami (or even Orlando) can be, flights to Tampa can often be had for a substantially better price than its better-known neighbors to the East.

For more details on these voyages, including pricing and departure dates, visit Royal Caribbean's website.  Sailings start in November of 2011.

Wednesday, April 21, 2010

Crossing the Altantic - the Old Way

With thousands of flights across Europe canceled due to the volcanic eruption in Iceland, travelers looked for alternate methods of transportation: rail, car, and yes, ship.

In fact, it didn't take people too long to realize that Cunard's Queen Mary 2 had just begun her regular transatlantic crossing schedule, sailing six, seven, and eight-day crossings between Southampton and New York, or Hamburg-Southampton-New York. 

In short order, the April 22nd crossing from Southampton, the April 29th crossing from New York, and the May 21 crossing from New York sold out and are now waitlisted - to the tune of well over 1,000 guests.

Cunard initially took a lot of flak for not offering passengers booked on the April 22nd crossing who could not make it to Southampton the option to rebook their journey at a later date.  While this isn't so dissimilar from statements from both NCL and Royal Caribbean, Cunard guests were vocal that they felt the line was profiting off of their misfortune, essentially filling the ship twice.

To the line's credit, they are now allowing guests booked on the April 22nd crossing who could not make the voyage due to airline schedules a Future Cruise Credit in the amount of their original sailing price, with the option to rebook their Cunard journey at a later date.  If you were one of these affected travelers, Cunard will be in contact with you to make the necessary arrangements.

In the meantime, if you're considering a transatlantic crossing - either as a vacation or as a form of transportation to Europe or North America - visit Cunard's website.

Tuesday, April 20, 2010

The European Headache

Although air traffic in Europe is gradually starting to take off, it is still heavily tied to the changeable ash cloud resulting from the volcanic eruption in Iceland, and the situation remains volatile at best. British Airways had hoped to start operating long-haul flights out of Heathrow this evening; sadly, they have had to cancel all long-haul and short haul flights once again.
Complaints written by angry travelers who have missed their cruises due to canceled flights are already starting to pour onto online cruise communities like CruiseCritic. Unfortunately, people are still very unaware of what responsibilities the cruise line has toward you – which is why we’ve prepared this rundown.


My flight was cancelled and I missed my cruise. Can I get a refund?

Unless the cruise line actually cancels your sailing, you are not entitled to any sort of refund or credit for your cruise. You have to work with your insurance provider to try to get the balance of the cruise back, as well as any in-transit costs if you were delayed en-route.


I didn’t purchase Trip Interruption or Cancelation Insurance. Can I get a refund?

No. If you didn’t purchase trip cancellation insurance – either through the cruise line or a third-party insurer, you are sadly NOT entitled to a refund. The only thing that would be refunded would be your airfare, because the airlines canceled all or part of your flights.


My final payment for my upcoming Europe cruise is due this week. Should I cancel?

This is a tough one. If you have insurance that would cover the full cost of the cruise, you can roll the dice and take the chance, with the knowledge that you may end up without a vacation should the volcano (or volcanoes) choose to erupt again. If you have NOT PURCHASED TRIP CANCELLATION INSURANCE, you are potentially playing with fire. In the event of flight cancellations, you will not receive any monies back for your cruise. At this point, even with insurance, it’s a gamble – particularly for trips departing in the next couple of weeks or months.


I already booked and paid for my Europe cruise, but didn’t purchase cancellation insurance. Can I purchase it now?

You can, but you won’t be covered if the volcano erupts again, as it’s now considered to be a “Known Event” – something that you were aware of before travelling, and thus, are liable for. Many insurance policies purchased after April 13, 2010 will NOT cover this volcanic eruption, or any subsequent eruptions.


Will the cruise lines hold ships back in North America, or reposition them to North America if this continues?

While information from the majority of cruise lines regarding the volcanic activity has been lethargic at best, it is highly unlikely that any ships would not complete their European seasons as scheduled. On many sailings, North American’s account for half of the passenger base or less. In other words – they can most likely fill the ship to the brim with European travelers if they have to.


We will continue to monitor this event as it continues to unfold, and report back here on From the Deck Chair whenever possible.

Sunday, April 18, 2010

Tour Yourself Around

 What is this unique objet d'art onboard Statendam?
Find out with Holland America's iPod Art Tours.
Photo © Aaron Saunders

When a ship is designed, part of the interior design team is assembled to acquire the multitude of art onboard.  This may be modern or historical depending on the nature of the ship being built - and sadly, most of it goes unnoticed by the passengers as they scurry to the Lido Buffet.

Holland America Line prides itself on its astounding, multimillion dollar art collections onboard each of its vessels.  Each ship features some of the most truly unique artwork available to any ship - from a Saxophone on Zaandam signed by former president Bill Clinton to an actual cannon onboard Statendam.

In order to help passengers appreciate the unique art onboard their ships, Holland America has been offering self-guided iPod art tours onboard since 2006.  Available from the Purser's desk, these iPod tours take guests on a detailed tour through every deck of their ship, describing the unique artwork, paintings, and sculptures along the way.  They are also loaded with trivia about their ships: did you know the chairs in the Oosterdam's Pinnacle Grill were designed specially for that one room alone?  Or that the Noordam is home to a painting of Utrecht that was painted in 1842?

Even better is the fact that you can also download these unique podcasts to your computer, iPod or iPhone and enjoy them in the comfort of your own home - no cruise required.  These entertaining podcasts are a great resource to passengers about to embark on one of Holland America's ships, or those simply wanting to re-live a past cruise.

Art Tours are available for every ship up to and including the Eurodam.  Holland America's newest ship, the Nieuw Amsterdam, will embark on her maiden voyage in July, and will no doubt boast an equally impressive iPod tour available after her launch.

For more information, visit the Holland America Line website, or click here to go directly to the Art Tour Podcasts download page.

Saturday, April 17, 2010

Focus On...When It All Goes Wrong

A British Midlands jet lands at Belfast International Airport.
Photo © 2009 Aaron Saunders

Núll vitleysa.  It's the rough Icelandic translation of "Oh crap."  This week, a great many travelers attempting to fly into or out of some of Europe's largest airports - Heathrow, Charles de Gaulle, and Frankfurt - were saying that phrase as well as a few choice four letter ones upon news that an unprecedented volcanic eruption in Iceland had shut down most of Northern Europe's airspace until at least this afternoon, and possibly beyond.

For all travelers, something of this magnitude is disruptive.  Business travelers are stuck, holidaymakers are either scrambling to call their employers to explain why they won't be home after taking several weeks off, while others have watched their long-awaited vacation plans blow up in a similar fashion to the volcano in question.  People trying to make connecting flights have found themselves stranded in a city they weren't prepared to spend more than a few hours in.

What has played out at airports around the world this week is known as force majeure, meaning superior force in French.  It's also an elegant substitution for some of those more common four-letter words we talked about earlier.  A staple of contracts around the world, a force majeure frees both parties from any legal obligations to each other due to unforseen and far-reaching events, like floods, acts of war, riots, and yes, volcanic eruptions.  It's the legal equivalent of throwing up your hands and saying "damned if we know."

So what's a traveler to do - particularly if you are trying to reach a cruise - and something like this happens?  There are a few steps you can take right when you book your next cruise or flight to hopefully ensure you get to your destination, or at the very least receive a substantial refund.

1.  Purchase Trip Delay & Cancellation Insurance
When the cards are stacked against you, this will be your best friend.  You want to purchase this not just for your flights, but your cruise as well.  Let's say you were trying to get to a cruise leaving from Southampton, but were prevented from doing so due to the eruption.  British Airways would have re-scheduled your flights at no additional cost, but here's the kicker: unless the cruise line physically cancels your voyage itself, you're not entitled to a refund without cancellation insurance, regardless of the fact you could not reasonably get to your destination.

A similar situation played out for many passengers in the immediate aftermath of the earthquake in Chile.  Flights into and out of Santiago were canceled for days - yet cruises from the port continued to operate.  So even though passengers could not realistically join the ship, the cruise line expected them to make their way through an earthquake-ravaged country with little infrastructure and no operational airport to join their ship.  At their own expense.  

Trip cancellation insurance allows you to cancel your trip in the event of something like this, and will reimburse you directly for all costs, including the cruise.  If you are delayed en-route, or are forced to fly to a port of embarkation, usually a per diem will apply - but you are still fully covered.

Not having trip delay and cancellation insurance leaves you holding the bag for the costs if you can't reasonably reach your ship and have to cancel entirely.  Remember: if the cruise line cancels your voyage, you are entitled to a refund.  If not, you are not entitled to any special consideration, even if there was no way you could get to the ship.

2. Research Your Flights
 This is the second most crucial step, and one that a surprising number of passengers don't bother to investigate.

Say you're leaving on a cruise from San Diego.  You're flying from Vancouver, and are planning to fly out the day of the cruise.  There's a flight that leaves at 8am, arriving in San Diego at 11am.  Perfect, right?  Maybe not - what if a mechanical issue forced the cancellation of the flight?

No problem, I hear you say, they'll just put me on the next one.

Ahh...but is there a 'next one'?

In this case, no.  There is one direct flight from Vancouver to San Diego on Air Canada per day.  A quick Travelocity search shows there are other flights to San Diego - but all on other airlines, and all of which connect and arrive too late to be of any use.  In short: if you missed that flight, you'd better start looking at airlines that fly to your next port of call.

So here's what you do: assume the worst.  Assume one or more of your flights may be canceled - just for the sake of argument.  What would you do?  If you don't know the answer to that, you haven't done your homework.  Do some research: are there other flights you could catch, and if so, what airline are they operated by?  In the event of a cancellation, if the airline is unable to book you on one of their flights, they'll try their codeshare and alliance partners first. 

 Jot down the other possible flights that would work in the event of an emergency, and take it with you along with your passport and travel documents.  If the worst does happen, you've got a printout showing what other flights work for you - and by handing that to the gate agent, you can save valuable time and possibly secure yourself a spot on one of the last - or only - other flights that will work for you.

Lastly, keep a small piece of paper with the reservation numbers for major airlines servicing your destination with you at all times.  

3. Arrive a Day or Two Beforehand
For North America, this one is a must, particularly in the United States.  Many flights connect with short time windows in large airports and are rarely on time.  As if that wasn't bad enough, a few airlines (you know who you are) seem to make a game out of last minute schedule changes.  Flying in a day or two early ensures you're not going to miss that ship.

For European destinations, that can prove problematic.  The time change dictates you're already having to leave at least one calendar day before your voyage, and work schedules as well as flight availability during peak summer months means you might be flying - and connecting - to arrive on the day of the cruise.

If you have to go this route (and we all do sometimes), try to pick the flight that arrives the earliest (as this gives you a larger buffer zone to safeguard against delays), as well as a direct flight or one that only connects once.  Try to time it so you connect through your own country if possible to avoid having to clear customs until you reach your final destination, and/or ensure your connection window is no less than 90 minutes. 

4. Be Flexible
Don't panic - if a problem arises, just keep going.  Make the decision early on about whether to cancel your cruise or continue to do your best to reach the port in time.  Many cruise lines have an emergency number for in-transit guests to call if they are facing air delays en-route.  Always have this number with you; it helps to keep the line informed, as they will in turn keep the ship up-to-date, and may - if port and tide conditions allow - hold the ship if there are enough of you.  Remember though, this is a courtesy, not a guarantee, and if they do hold it, unless there's a 747 full of you, it will be for 30-40 minutes or so.

In the end? The best advice is to be prepared for the worst, so you can be calm and collected should it happen. Be informed; don't be one of those passengers suggesting the airlines should have just flown through the ash cloud anyway - they clearly haven't done their homework.

And be thankful that this sort of thing doesn't happen often.



Friday, April 16, 2010

European Flight Chaos

 Heathrow's Terminal 3 Departures on a good day.
Photo ©2009 Aaron Saunders

Flights to and from many Northern European countries are still in chaos this morning after a volcanic eruption in Iceland on Wednesday.

BBC News reports that flights could be grounded well into the weekend, backing up a system already clogged with displaced travelers. 

Airspace in Denmark, Belgium, The Netherlands, Finland, Lithuania, Latvia and Estonia is closed to air traffic entirely.  Partial closures still exist in the UK, Republic of Ireland, Sweden, Norway, France, Germany, Poland, Austria, and the Czech Republic.

Passengers are encouraged to check with their airlines to determine if their flights will be departing, or to make alternate arrangements.  

Eurocontrol, the regulating body that oversees European air traffic, said in a statement that on a normal day, over 300 transatlantic flights arrive in Europe in one morning.  Yesterday, less than 120 made it across.

What makes this so dramatic - and affecting - for potential cruise or land travelers trying to reach Europe is just how far they'd have to deviate in order to do so.  With London Heathrow, Paris Charles de Gaulle, and Frankfurt's airports all closed to air traffic, getting to many places in Northern Europe is next to impossible at the moment.

Tomorrow we will have a feature article on what you can do if you are faced with a massive airport shutdown like this, and how to ensure you get your money back if you can't reach your destination.

Thursday, April 15, 2010

One Step Forward...

Alaska may be blessed with some of the most beautiful scenery on the North American continent, but it certainly is having a run of bad luck with the cruise industry: in 2006, a controversial head tax was approved for cruise ships sailing in Alaskan waters.  Cruise lines responded by moving ships elsewhere, though the impact of that will be felt hardest this season. 

Then, a reprieve: Alaska State Governor Sean Parnell attended SeaTrade Miami, an annual shipping conference, and came away vowing to reduce the head tax in an effort to entice the lines back to his beautiful state.

Yesterday, the Alaska State Senate approved a preliminary bill that would reduce the tax by $11.50 per person.  Like everything else in this saga though, the opposition came out swinging - even though the bill still has yet to be passed by the House.

Aside from the usual grumbling about whether this form of appeasement was in the best interests of the public and the State, a new fork in the road has sprung up as a result of one of the clauses contained in the new ruling: cruise ships calling in Ketchikan or Juneau will have their head tax reduced even further.

 In 2006, smaller port communities in Alaska couldn't wave farewell fast enough. Now, Alaska's two largest ports stand to face the wrath of smaller port towns like Haines and Sitka, both of which face declining passenger numbers and along with it, dwindling revenues from the so-called Head Tax.

The State still expressed concerns the cruise lines will stick to their word.  The cruise lines, presumably, aren't holding their breath - though it is admirable that both groups, initially very far apart in terms of what they'd like to see accomplished, have come to the table so quickly to hammer out a deal. 

Still there are those - including Chip Thoma with Responsible Cruising Alaska - who feel that other economic factors, like the recession, are responsible for the State's declining visitor numbers.

Regardless of who's right or wrong, it made us wonder: what good is a Head Tax if there are no heads to tax? 

We will keep you updated on this developing story as it unfolds.  We'd like nothing more than to see cruising in Alaska return to its former glory so more passengers may experience all this beautiful state has to offer.

Wednesday, April 14, 2010

Focus On...Gratuities

Champagne on the high seas.
Photo ©2009 Aaron Saunders 

In the "Old Days" - meaning not that long ago - gratuities were distributed in cash.  You received a series of envelopes on the second last evening, and had to fill each one with the required amount depending on the staff member: your room steward got one amount, your head waiter another, assistant waiter yet another, and so on.

Now, with the advent of gratuities charged directly to your onboard account, a lot of the frustration and confusion is taken out of this process; no longer do you have to worry about hitting up an ATM in your last port to ensure you have enough cash.

Where the frustration comes in now, particularly for cruisers not married to one line, is the myriad of tipping requirements for each cruise line, which can vary wildly, even changing depending on your stateroom category.

Which is why we've come up with this handy list.  You may find some of the results surprising - we know we did.

Azamara Club Cruises
In keeping with Azamara's move into more upscale territory, gratuities are now included in your cruise price.  The only exception to this is gratuities for spa staff, which will be added at 18% to your spa bill.

Carnival Cruises
$10 per guest, per day.

Celebrity Cruises
$11.50 per person, per day, for guests in regular staterooms (inside, outside, most balcony).
$12.00 per person, per day, for guests in Concierge or Aqua-class staterooms.
$15.00 per person, per day for guests in Suites.

Costa Cruises
This was easily the most difficult to find out of all the lines listed here.  So for those interested, I've provided the link here - and you'll need it to decipher the mind-boggling myriad of gratuities onboard.  Costa's gratuities are broken down depending on the geographical region of their ships:

For Caribbean sailings departing from US Ports:
$11.00 per person, per day for cruises 7 nights and under.
$7.50 per person, per day for cruises over 7 nights.
For guests 18 and under, $7.50 per person, per day for cruises 7 nights and under; $3.75 per person, per day for cruises over 7 nights.

For Caribbean sailings departing from Non-US Ports:
Euro 6.00 per person, per day for sailings under 8 nights.
Euro 5.00 per person per day for sailings over 8 nights.
For guests between the ages of 14 and 17, half the above amounts will apply.  Guests under 14 pay no service charge.

For Europe, Dubai, and Costa Marina Sailings:
Euro 6.50 per person, per day for sailings under 8 nights.
Euro 5.00 per person, per day on longer sailings.
For guests between the ages of 14 and 17, half the above amounts will apply.  Guests under 14 pay no service charge.

For Transatlantic Sailings:
Euro 5.00 per person, per day.
For guests between the ages of 14 and 17, half the above amounts will apply. Guests under 14 pay no service charge.

For South America Sailings:
$ 8.00 US per person, per day.
For guests between the ages of 14 and 17, half the above amounts will apply. Guests under 14 pay no service charge.

For Far East and Costa Allegra Sailings:
$6.00 US per person, per day.
For guests between the ages of 14 and 17, half the above amounts will apply. Guests under 14 pay no service charge.

Cunard Line
 In comparison with Costa, Cunard is positively straightforward, and can be found on page 33 of the Cunard Voyage Guide

$13.00 per person, per day for guests in Grills staterooms (Categories Q1 to Q7; P1 to P3)
$11.00 per person, per day for guests in Britannia Club staterooms (Category AA)
$11.00 per person, per day for guests in Britannia staterooms (includes most inside, oceanview, and balcony staterooms)

Crystal Cruises
$13.00 per guest, per day.
$18.00 per guest, per day for guests with staterooms featuring butler service.

Disney Cruise Line
$12.00 per person, per day.

Holland America Line
$11.00 per person, per day. 

Norwegian Cruise Line
$12.00 per person, per day.

Oceania Cruises
$12.50 per person, per day for guests in standard inside, oceanview, or balcony stateroom.
$16.50 per person, per day for guests in suites with butler service.

Princess Cruises
$10.50 per person, per day for guests in standard inside, oceanview, or balcony staterooms.
$11.00 per person, per day for guests in mini-suites or suites.

Regent Seven Seas Cruises
Gratuities are included in the cruise fare for guests sailing with Regent.

Royal Caribbean
$9.75 per person, per day for guests in standard inside, oceanview, or balcony staterooms.
$15.50 per person, per day for guests staying in suites.

The Yachts of Seabourn
Gratuities are included in the cruise fare for guests sailing with The Yachts of Seabourn.

Silversea Cruises
Gratuities are included in the cruise fare for guests sailing with Silversea.


Surprised by some of the results?  We know we were.  Royal Caribbean, for instance, has one of the least expensive daily gratuity rate for standard staterooms, but this comes on the backs of one of the highest daily rates for suites - even more than Cunard.  NCL also outdoes most of the competition by $1 per day - despite the fact many 'premium' lines like Holland America still have theirs set at $11 per guest per day. 

In short - the staff onboard each and every ship work damn hard to ensure you have the experience of a lifetime - but forewarned is forearmed. 

Stay tuned for more insightful articles in our new "Focus On..." series - only on From the Deck Chair.

Monday, April 12, 2010

Unique Itinerary: New York to Barbados

 Silver Whisper at sea.
Photo courtesy of Silversea Cruises

It's Monday, and that means it's time for another Unique Itinerary of the Week.  Focusing on itineraries that are unusual, different, or represent a departure from the norm for a particular cruise line, these itineraries are about as far away from your standard Caribbean cruise as you can get.

The Unique Itinerary this week comes to us courtesy of Silversea Cruises.  With their stylish fleet of elegant, yacht-like ships and a highly experienced staff dedicated to ensuring your enjoyment at every turn, Silversea is widely regarded as the creme de la creme of five-star, all-inclusive, luxury cruise lines.

Departing New York City on October 14, 2010, this unique voyage aboard Silver Whisper winds its way through Bermuda and some of the most enchanting Caribbean islands before completing its journey - and yours - in beautiful Bridgetown, Barbados.  It is a voyage that is rarely offered by many cruise lines, and guarantees passengers a completely unique experience - both onboard and ashore.

The full itinerary is as follows:

October 14 - New York City - Depart 5:00pm
October 15 - At Sea
October 16 and 17 - St. George's, Bermuda
October 18 and 19 - At Sea
October 22 - St. John's, Antigua
October 24 - Bridgetown, Barbados - Disembark

Of course, the benefit of this voyage on the beautiful Silver Whisper is that every stateroom onboard is a suite - right down to the most inexpensive room on the ship.  For this ten-day voyage to paradise, fares start at just $3,687 per person for a Vista Suite.  Even better, for a limited time Silversea is offering free roundtrip Economy-class airfare from a number of US and Canadian gateways.

For more information on this exciting voyage, visit Silversea's website and start dreaming of a fall getaway in the utmost comfort.

Sunday, April 11, 2010

Where's my Waterslide?

The upper deck of the Oosterdam, sans waterslide.
Photo © Aaron Saunders

An interesting question was posted on CruiseCritic yesterday: does Holland America Line's Oosterdam have a waterslide?  The quick and easy answer for anyone familiar with the line's ships is a resounding 'no', but what is interesting here is why the question came up in the first place - and why it's so potentially misleading.

The original poster had read Berlitz Complete Guide to Cruising and Cruise Ships, 2009 Edition. The book, now in its tenth edition by noted author Douglas Ward, is widely regarded as the pinnacle of cruise travel books.  Its cover claims the book boasts in-depth reviews of over 270 ships, and that it is "the most insightful, thorough resource for cruise information."

The problem?  The review for the Oosterdam lists it as having "a winding waterslide that spans two decks in height" as part of the dedicated children's pool.

There's two things wrong with that statement: one, Oosterdam and her Vista-class sister ships, Zuiderdam, Westerdam, and Noordam don't have a dedicated children's pool.  There's a family pool amidships, covered by a retractable glass dome, and there's a separate adults-only pool with hot tubs at the stern of the ship.  Secondly - and perhaps most notably - there is no waterslide anywhere on the ship. 

Carnival Spirit, Pride, Legend, and Miracle - ships from which the Vista Class are very loosely based on - boast a two-story high waterslide as part of their children's facilities.  Was their review used as a template for the Holland America reviews?

Regrettably, other reviews are also filled with the same inaccuracies: the section on Celebrity Century still lists that ship as having a large hydrotherapy pool as part of her spa.  Century did have a hydro pool - until her massive 2006 refit, when the pool was ripped out to make way for substantial changes to the spa, and allow the addition of the Spa Cafe.  

The Berlitz Guide to Cruising and Cruise Ships 2010 Edition still lists the inaccuracy.

So why is this a big deal?  Because errors like this are sloppy and shouldn't have made it through in the first place.  That's why books have multiple pressings, or in this case, yearly editions.  There will be errors - with so much information, it's virtually impossible to ensure the odd gaffe doesn't get through.  But to have these errors appear consistently throughout various yearly additions is troubling: if they haven't caught that - after multiple pressings - what else is misrepresented?

I am, by my own admission, a cruise fanatic.  I'm interested not just in the ships, but in the business of cruising.  I try to be like a sponge and soak up all the information I can on every line and its vessels.  Not everyone is like me, though - many people turn to these guidebooks to cut through the glossy pictures and rosy outcomes painted by the brochures put out by the cruise lines to get the real lowdown on a particular ship or line.  

Which is why I find this particularly distressing: there will be those who have never laid eyes on a cruise ship and see that Oosterdam review and say "the kids'll love it!"  

Imagine their surprise when they get to the pier and find out there's no waterslide at all.  

I deal with this every day writing this blog: everything must be fact-checked against the cruise line, particularly if there's no press release to go off of.  In many cases, though, the line's themselves give you all the data on their ships and itineraries you could want - and then some.  I've met some kind press people from a variety of lines who are thoughtful enough to correct me on certain facts, or clarify something, and I've been fortunate to have had an eagle-eyed reader catch a mistake regarding Europe 2011 pricing.  We are none of us perfect; but if an error is made, every attempt should be made to rectify it.  The last thing you want to do is provide a prospective cruiser with the wrong information.

We've contacted the publishers in an attempt to find out what, if any, plans there are to correct these errors in the 2011 Edition.  Being a Sunday, we've had no response.  

Hopefully later in the week we can bring you an update.  Stay tuned!


Saturday, April 10, 2010

A New Ship for P&O

Azura arrives at Southampton, England on April 7, 2010.
Photo courtesy of P&O Cruises

There is excitement in the air at the port of Southampton, England today - P&O Cruises' newest ship, Azura, arrived at the Ocean Terminal on Wednesday in preparation for the big day: today, the ship will be christened at 8pm BST (12pm PST) by ballet star Darcey Bussell, who will smash a bottle of champagne against the ship's hull in accordance with tradition.

The very pleasant city of Southampton is also pulling out all the stops, including a free party in Mayflower Park titled "Voyage into the Blue".  In addition to live music and dance performances, the naming ceremony will be broadcast to those in the park via large screens, and will conclude with a spectacular fireworks display set to light up the night sky at 8:30pm BST (12:30pm PST).  

Many people know what a long maritime history Southampton has: both the Mayflower and the RMS Titanic set sail from here, and the city plays host to a large number of cruise ships that call here every year, operating cruises to the Med, Northern Europe, and of course the traditional transatlantic crossing.

Many North American cruisers may not be familiar with P&O.  Catering almost exclusively to the British Market, P&O's origins trace back to 1837 when the Peninsular Steam Navigation Company was awarded the lucrative Admiralty contract to carry mail to the Iberian Peninsula and beyond.  More recently, it operated a series of vessels, many of which were transferred from sister-line Princess Cruises.  

Azuara's dazzling Atrium.
Photo courtesy of P&O Cruises 

Azura was purpose-built to cater to the British cruise market, and is a sister to P&O's most recent newbuild, Ventura.  If these ships look familiar, it's because they should: they are derivatives of Princess Cruises highly successful Crown Princess, an evolution of the Grand Class ships pioneered by Princess with the debut of Grand Princess in 1998.

The similarities end there, however.  The interior design of Azura is a stunningly eclectic mix of old and new, and even includes a specialty dining venue called Sindhu, specializing in dishes from India fused with British tastes and textures.  

Brodies, Azura's upmarket pub.
Photo courtesy of P&O Cruises. 

Also making a comeback is a feature which had been disappearing steadily from newer ships: single occupancy staterooms.  Solo travelers will be pleased to know Azura will allow them to travel in these special staterooms, appropriately-sized, without the addition of the dreaded 'single supplement.'  The addition of these is a first for P&O.

 The Inside Single Stateroom.
Photo courtesy of P&O Cruises.

We expect to bring you more on this fascinating ship in the coming weeks.  In the meantime, to learn more about Azura and P&O Cruises, head on over to their website and experience all this unique and decidedly British line has to offer to cruisers from around the world. 

Friday, April 9, 2010

Switching Up Celebrities

Celebrity Equinox will cruise Europe with her sisters.
Photo courtesy of Celebrity Cruises

Celebrity Cruises announced details of its 2011 Europe and Alaska cruises today, and in addition to some exceptional itineraries, the line also has some interesting fleet deployments in store for cruisers.

Celebrity Solstice - flagship of the Solstice Class, as well as her sister ships Celebrity Equinox, Celebrity Eclipse and Celebrity Silhouette will all sail European itineraries in 2011.  These highly successful vessels have been tremendously popular with passengers due to their groundbreaking interior design and elegant amenities.  Eclipse will launch this year, and Silhouette will embark on her maiden voyage next summer: a unique sailing from Hamburg to Rome.  Celebrity Silhouette is currently under construction at Germany's Meyer Werft shipyard, and her debut will mark the first time all Solstice-class vessels have cruised Europe.

Even better news is in store for members of Celebrity's past-passenger program: Captain's Club passengers have an exclusive first-crack at staterooms for Celebrity Silhouette's maiden season starting today and continuing through April 19.  Bookings for the general public will open on April 20th.

Also joining the four Solstice-class sisters in Europe will be the line's equally popular Celebrity Constellation - soon to be "Solstice-ized" with many of the features found on the line's newer siblings, like the innovative iLounge concept - an internet centre and cafe utilizing the latest technology from Apple, and featuring how-to's and even the ability to purchase iBooks and iPods onboard.  Constellation will offer a series of 7-day cruises roundtrip from Athens, Greece that can be sailed individually or combined to create a unique 14-day voyage.

Rounding off Celebrity's largest-ever European deployment is Celebrity MercuryA summer regular in Alaskan waters, Celebrity Mercury will venture to the Old World in 2011, marking a shakeup in the usual fleet deployment.  Bookings for both of the above vessels will open to the public in the coming weeks.

So if Celebrity Mercury isn't sailing to Alaska, what ship is? Good news for cruisers looking to experience a 'new' vessel to the region: Celebrity Century will sail to Alaska for the first time ever in 2011.  Built in 1995, Celebrity Century underwent a massive refurbishment in 2006 that saw her interiors refreshed, her spa revitalized, and the addition of three decks of balcony cabins onto this popular vessel - meaning while she may be fifteen years old, she more than holds her own with her newer fleetmates.

Century will sail a series of Hubbard Glacier cruises roundtrip out of Vancouver, BC, calling at Juneau, Ketchikan, and Icy Strait Point, Alaska between May and September.  The season kicks off with an eight-night Pacific Coast cruise from San Diego to Vancouver on May 14, 2011.

Returning for another summer will be Alaska mainstay Celebrity Infinity.  Departing from Seattle between May and September, Celebrity Infinity will call at Juneau, Ketchikan, and Skagway, Alaska as well as scenic cruising of the Inside Passage.

With this announcement, Celebrity has positioned itself as a major player in the European cruise market in 2011, and the change in fleet deployment has given a much needed boost to an Alaskan market generally populated by the exact same vessels year after year. 

For more information on these unique voyages, and to start planning your own cruise Designed For You, visit the Celebrity Cruises Webpage.